Refund policy
Return & Refund Policy – 15 Days Easy Return & Replacement
At DailyNeedy, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer an easy 15-day return, refund, and replacement policy.
15 Days Easy Return & Replacement
You can request a return or replacement within 15 days of delivery.
To be eligible for a return or replacement:
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Item must be unused and in original condition
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Product should have original tags, packaging, and accessories
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Proof of purchase/order ID is required
Damaged or Wrong Product
If you receive a damaged, defective, or wrong item:
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Contact us within 48 hours of delivery
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Share clear photos or an unboxing video for verification
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We will provide a replacement or full refund
Refund Process
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Once the returned item is received and inspected, refunds will be processed within 5–7 business days
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Refund amount will be credited to the original payment method
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COD orders will be refunded via bank transfer or UPI
Replacement Policy
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Replacement requests are accepted within 15 days of delivery
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Replacement request verification may take 2–3 business days
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Once approved, replacement delivery may take 5–7 business days depending on your location
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Replacement will be processed after product verification and stock availability
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If replacement stock is unavailable, a full refund will be issued
Non-Returnable Items
The following items are not eligible for return:
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Used or washed products
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Innerwear or hygiene-related products
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Customized or final sale items
Cancellation Policy
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.
Contact Us
For any return, refund, or replacement queries, contact our support team: